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Systems Administrator in Chicago, IL at Muscular Dystrophy Association

Date Posted: 10/23/2018

Job Snapshot

  • Employee Type:
  • Location:
    Chicago, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Position Description:
The system administrator is responsible for the upkeep, configuration, and reliable operation of computer systems and servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers managed meet the needs of the users, without exceeding the budget. To meet these needs, a system administrator may acquire, install, or upgrade computer components and software; provide routine automation; maintain security policies; troubleshoot; train and/or supervise staff; or offer technical support for projects.


  • Manage Windows Active Directory and Exchange including group policies, user management, and access controls.
  • Administer Office 365 installation including mailbox, O365 Sync, SharePoint, spam management, distribution lists.
  • Day-to-day management of all on-site and remote servers.  Assure patching and daily backups are completed.  Perform maintenance as needed.
  • Configure and manage Apple MacBooks on domain.
  • Managing and maintaining software deployment across all MDA offices.
  • Take control of the relationship with 3rd party vendors including Microsoft, Druva, and the Data Center provider.
  • Handle daily trouble tickets on networking, mail, AD, and connectivity issues.  Handle Tier-3 help desk issues.
  • Advanced knowledge of Windows Server 2008 – 2016, OSX, Windows 7 & 10, WDS, Powershell.  Familiarity with Druva, Adaxes, Sophos, Beachhead, Meraki.
  • Work closely with Network Engineer and other IT staff on security and network maintenance and upgrades.  Maintain system monitoring toolset.
  • Participate in quarter access control meetings, monthly status reviews and as part of the project team as requested for IT related project.
  • Other duties as assigned.


  •     Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  •     Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
  •     Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  •     Communication Skills: Clearly and persuasively communicate, listen and seek clarifications; participate in meetings, write clearly and informatively. Initiative - Demonstrate ability to work independently and as part of a team; exhibit sound and accurate judgment, including prioritization and time management skills. Able to provide support to multiple team members simultaneously.
  •     Computer Skills: Advanced level proficiency with Microsoft Office Suite and Google Docs, ability to learn and adapt to new technologies.
  •     Initiative: Measure self against a standard of excellence.  Undertake self-development activities and learn new skills; seek increased responsibilities and ask for and offer help when needed.

  • 5-7 years of previous system administration experience.
  • Bachelor’s degree in IT field preferred.
  • Can take direction and correction but does not need a lot of day-to-day oversight.
  • Experience working in a structured fashion making deadlines and managing their time.
  • Candidate needs to be very knowledgeable and professional.

MDA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.